Support

Open the Properties tab and tap the + button. Enter the property address and details, then add units, tenants, and leases from the property screen.

The fastest way is to tap the Record Payment quick action on the Dashboard — it takes you straight to the payment screen for tenants with outstanding balances. You can also go to More → Leases, tap the relevant lease, and use the payment button there.

On the Tasks screen, tap the coloured dot on the left of any task to mark it complete in a single tap. You can also swipe the task row to the right to complete it.

Every morning, the AI reviews your portfolio — overdue rents, expiring leases, open maintenance, and pending tasks — and generates a short brief of what needs your attention. Find it on the Dashboard or in the AI tab.

Yes. The AI Coach in the AI tab has full visibility into your portfolio data — vacancy, rent collection status, lease end dates, and outstanding balances. Ask questions like "Which units are vacant?" or "Who owes rent this month?" and you'll get answers based on your actual data.

Open the property, then tap the ⋯ overflow icon in the top-right corner of the screen. Select Archive Property and confirm. The property will be hidden from your active list but its data is preserved.

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256), and row-level security ensures only you can access your organization's data. We never sell or share your data. See our Privacy Policy.

AI features process your property and financial data only to generate insights for you — briefs, triage suggestions, and answers to your questions. AI output is labeled in the app and is decision support, not professional advice.

Yes. You can export your data in standard formats. Contact privacy@selfrealty.app for a full data export request.

Go to More → Settings → Notifications and toggle them on. If you previously denied permission, the app will guide you to your device's Settings to re-enable it. Once enabled, you'll also receive automatic push alerts each morning when any tenant is behind on rent.

Go to More → Mortgage and tap + to add your mortgage details — lender, monthly payment, interest rate, and escrow breakdown. The app tracks your escrow balance, reminds you when payments are due, and lets you record insurance/tax disbursements from escrow.

When you add a mortgage with escrow, the app tracks your escrow balance automatically. Each monthly payment adds the escrow portion to your balance. When you mark insurance or property tax as paid (from escrow), it deducts the amount. You always know your escrow balance at a glance.

Open any lease and tap Generate Checklists. The app creates move-in items (get keys, connect utilities, provide insurance, etc.) and move-out items (return keys, amenity cards, etc.) that you can check off as tenants complete them. Customize per property or use the defaults.

When creating or editing a lease, toggle Insurance verified and enter the policy expiry date. The lease detail screen shows the verification status with a warning if insurance is missing or expiring soon.

In the Financials P&L view, tap any expense line to see its full details — or tap View All to see all expenses for that month. Each expense is tappable and links directly to its detail screen.

Set up your HOA in More → HOA Payments with the amount, due day, and frequency (monthly, quarterly, semi-annually, or annually). You'll get push notifications 7 days, 3 days, and 1 day before — plus daily alerts if overdue. Once marked paid, the app shows your next due date.

On the login screen, tap Forgot password? and enter your email. You'll receive a link to set a new password.

You can delete your account and all associated data from within the app, or by emailing us. See the account deletion guide for full instructions.